The Data Controller

This privacy policy pertains to Hijama Online Academy Ltd who acts as the Data Controller. Throughout our interactions and transactions with you, we may gather specific information. We hold customer information in high regard, prioritising privacy and security. All customer data is treated confidentially and utilised strictly in accordance with this privacy policy. By engaging with us, you consent to the collection, usage, and publication of your personal information as outlined below.

What Information Do We Collect About You?

We gather information when you register with us, use our services, or contact us via post or email. This information aids us in providing improved services whenever you interact with us, regardless of the communication method chosen. Our privacy policy is readily available via a link provided during subscription, in the confirmation email sent upon subscription, and includes an ‘unsubscribe’ option in every email communication.

How Will We Use the Information We Collect About You?

We utilise your personal information to:

• Provide services you’ve ordered and maintain evidence of your subscription.
• Enhance and develop our services by analysing your interactions and usage.
• Send you information and updates regarding our products and services, based on your subscription status.
• Allow you to unsubscribe from marketing materials at any time by using the provided ‘unsubscribe’ option.

How Long Do We Store and Use Your Data?

We retain and utilise data as long as you maintain your account. Data of subscribers who do not open an account remains on our system for three years after registration or initial subscription.

Do We Store Any Sensitive or Payment Data?

We do not collect or store any sensitive data. Payment records are managed by a PCI compliant Payment Processor.

Will We Share Your Information With Anyone Else?

Except for our group businesses and authorised partners or processors, we do not share data with unrelated parties. Your privacy is paramount to us, and unauthorised access to your data is prevented.

Can You Update Your Information?

Most of your data is accessible in your account on our training portal. You can update, amend, or add to it securely. Notify us of any changes to keep your personal data current.

Can You Request a Copy of the Information We Hold?

We comply with the latest data regulations and enable your access to personal information via your account. Additionally, you may request access to any personal information we hold about you.

Contacting Us

To update your personal information, request access, or address any queries, contact us at info@hijamaonlineacademy.com