We understand that circumstances may change. In line with our Terms and Conditions, we offer a strict 14-day cancellation period, starting the day after your enrolment date.
To cancel your course within this period, please contact our Customer Service team via:
📞 Phone: Call us at 07765 436 139 during our opening hours.
📧 Email: Send your request to info@hijamaonlineacademy.com outside of opening hours.
📮 Post: Mail your request to the address below (please keep proof of postage):
Customer Services
Hijama Online Academy – Head Office
Unit G35, Fairgate House
205 Kings Road, Tyseley
Birmingham, B11 2AA
Our team will be happy to assist you and provide any necessary support.
After the 14-day cancellation period, you no longer have an automatic right to cancel. However, we understand that unexpected situations can arise.
If your cancellation request is denied, you may escalate your request for review by:
📧 Emailing our cancellation team at info@hijamaonlineacademy.com
📞 Calling our Customer Service team during office hours at +44 7765 436 139
Each case is reviewed individually. If required, you may need to provide supporting evidence, which will be handled with complete confidentiality in accordance with our Legal Information and Privacy Statement.
We’re here to support you—please reach out if you need assistance!